Definition should explain the scope of event services and the responsibilities of the sales agent, support staff, and hourly employees (full-time and part-time).

The definition should also explain that sales meetings are held with the customer to determine event purpose, financial parameters, special requirements, and sales incentives.

Process/Skill Questions:

What are some commonly used function space setups?
How is correct function space setup determined? Why is it important to event services?
How do local fire and safety regulations affect a room setup and service?
What conflicts may occur between event services and the sales department?
How are function rooms reserved for a client?
How do event services offerings affect revenue?
What types of lodging require event services?