(Optional) Identify various monetary collection procedures.

Identification should include

  • researching and discussing the legal aspects, rights, and responsibilities of consumers according to credit legislation (e.g., truth-in-lending, fair credit reporting, equal credit opportunity, and fair debt collection)
  • outlining procedures for receiving cash, checks, electronic transfers, credit card payments, and electronic payments from apps (e.g., PayPal, GooglePay, Venmo)
  • updating policies and confidentiality procedures when accepting and handling personal information.