(Optional) Research professional and personal development opportunities.

Research should include

• assessing in-house training opportunities
• documenting available training through vendors, business schools, community colleges, and colleges/universities
• locating online seminars or webinars.

Training topics for administrative support staff might include

• new company policies (in-house only)
• office equipment and technology training
• computer hardware and software training, including industry certifications
• communications/language arts
• cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) training
• privacy and confidentiality training
• sexual harassment prevention and response training
• diversity, equity, and inclusion training
• mental and emotional wellness training
• disaster preparedness training.