Describe the process of planning a funeral.

Description should include

• first call contact (embalming authorization, written authorization to handle services)
• obtaining the decedent
• meeting with the family to discuss funeral details
• assisting the family in choosing a casket/urn, plot/final spot, times for services
• filling out the designated section of the death certificate
• filing the death certificate with the registrar of vital records
• preparing the body
• viewing of the decedent by family, then friends (if desired)
• overseeing funeral services
• processing payment, paperwork
• after-care follow-up. 

Process/Skill Questions: 

• What is the first call?
• What information does one need for the death certificate?
• Where is the death certificate filed if it occurs in another country, city, or state?