Explain the responsibilities of a funeral director.

Explanation should include

  • handling decedent
    • first call
    • transfer process

  • meeting grieving family
  • outlining procedures for a family requesting an autopsy
  • knowing the liability of an embalmer for shaving a beard, cutting hair, or otherwise altering the appearance of a decedent
  • handling the personal effects of a decedent
  • understanding the extent of control a funeral director has over a funeral
  • determining the validity of funeral expenses
  • understanding items allowable on a funeral bill. 

Process/Skill Questions: 

  • What are the key topics of a funeral director’s first meeting with surviving family members at the arrangement conference?
  • What are the circumstances under which family may request an autopsy?
  • How long can a decedent remain unrefrigerated if not embalmed, according to Virginia regulations?