Define the terminology that allows effective communication between members of the profession and the lay public.
Identification should include
- bereaved
- cemetery
- casket
- crematory
- death certificate
- display room
- embalming
- eulogy
- display room
- grave liner
- pallbearers
- remains
- vault/outer burial container
- visitation/wake service
- funeral/memorial service.
Process/Skill Questions:
- How are the different types of vaults described?
- How are the public options for disposition described?
- What industry terms may need translation when conversing with laypersons?