Identification should include

non-relatives, especially community leaders who are familiar with the applicant’s technical or workplace readiness skills
educators and coaches with whom the applicant studied or interacted
managers or supervisors at previous jobs
coordinators at volunteer organizations
contacts working at the same job or for the same employer where the individual wants to work

Process/Skill Questions:

How should one request a letter of reference?
What key information should you provide to those who will be writing your letters of reference?
Why is it important to have an updated list of professional references?
Why is it important to get permission from a reference before giving out their contact information?
What communication skills are needed to properly request a letter of reference?
Why would an employer request a reference letter for a potential candidate for employment?