Describe appropriate boundaries of coworkers and customers.

Description should include the following:

  • Coworkers have diverse backgrounds and cultures and different expectations regarding personal interactions (e.g., communication styles, personal space).
  • Each employee must decide how much personal information (e.g., a disability) should be shared with coworkers.
  • When in doubt, adhere to formal, professional standards.
  • Respecting the boundaries of coworkers and customers is essential to appropriate workplace behavior. 

Process/Skill Questions:

  • What causes prejudice in the workplace?
  • What are the implications of prejudice for coworkers, customers, and the company?