Identify stress-management and coping techniques.

Identification should include

• issues that cause stress
• time management skills (e.g., setting realistic goals, identifying priorities)
• a healthy perspective (e.g., having a sense of humor, maintaining positive friendships, exercising)
• work-life balance.

Process/Skill Questions:

• What are some methods, appropriate to the workplace, that might help you deal with immediate stress?
• What might you do in your personal time to deal with work-related stress?
• How should one handle conflicts with coworkers?
• What is the difference between good stress and bad stress?