(Optional) Respond to feedback in the work environment.

Response should include

• accepting praise with humility and professionalism; not taking criticism personally
• understanding and clarifying constructive criticism
• initiating a positive change.

Process/Skill Questions:

• How can feedback be used to improve job performance?
• How can praise affect worker attitudes on the job?
• What is the difference between constructive and destructive feedback?
• How can constructive praise be used to improve workplace morale?
• How does self-esteem affect reception of constructive feedback?
• Why is it important to actively listen to other’s perspectives?