Clean hands before and after every service.

Cleaning should include washing hands for one minute, according to the following steps:

• Wet hands with warm water.
• Use liquid or antibacterial soap.
• Scrub hands together, working up a good lather for at least 20 seconds.
• Pay attention to areas between fingers, nails, and both sides of the hands.
• Use a nailbrush to clean under nails.
• Rinse hands well with warm water.
• Dry hands using a disposable towel or a hand dryer. 

Process/Skill Questions:

• What is the difference between washing and cleaning?
• Why should all employees wash their hands before and after every service?
• What kind of soap should be used to clean one’s hands?