Conduct client consultation regarding chemical service procedures.

Consultation should include

• factors that might affect services
• previous chemical services
• medications that could cause a reaction to the chemicals
• relevant medical conditions (e.g., hormonal changes, allergic reaction)
• expected outcome
• recording information (e.g., name, address, telephone number, prior chemical services, strand test results and timing) on a consultation card.

Process/Skill Questions:

• What type of previous service could affect the chemical service?
• What questions should be asked in a client's consultation prior to a chemical service?
• How does a client's lifestyle affect his/her choice of service?
• Why is it important to check the porosity of hair?
• How does one check elasticity before a perm?
• How can visual aids be used effectively during the consultation?
• Why is it important to record consultation information on a record card?
• Why is it important to record all analysis notes, strand test information, results, and timing?