Perform a sale.

Performance should include

• providing cost information, including insurance benefits and warranties
• completing a work order
• processing payment
• providing a patient with a receipt and delivery date
• ordering and purchasing frames and lenses, according to the order.

Process/Skill Questions:

• Why is it beneficial to keep track of inventory and sales?
• Why is it important to provide a realistic delivery date?
• Why should you share a patient’s benefits with him/her before beginning the selection process?