(Optional) Apply decision-making skills to management situations.

Application should include the use of case studies related to marketing functions, such as

  • product development
  • product promotion
  • employee relations
  • customer service
  • entrepreneurship/innovation.

Process/Skill Questions:

  • What are the steps in the decision-making process?
  • How can the decision-making process be used to counsel employees who are not meeting expectations?
  • Why is defining the problem often the hardest step in decision-making?
  • How does leadership style influence the decision-making process?
  • How does decision making differ in each of these areas?