Provision of medication should include the following steps:

Store medication prior to distribution.
Verify identification of recipient by facility policy.
Deliver medication to a patient/patient's representative (e.g., by hand, mail, pneumatic tube, robotics).
Place medication in dispensing system (e.g., unit-dose cart, robotics).
Deliver medication to patient-care unit, as applicable.
Record distribution of prescription medication.
Record distribution of controlled substances.
Record distribution of investigational drugs.
Maintain confidentiality of transaction.

Process/Skill Questions:

What is an investigational drug? Why are such drugs important?
Who may participate in the use of an investigational drug?
What types of documentation are associated with the distribution of controlled substances?
What types of systems exist to dispense and store-controlled substances?