Maintain working knowledge of current information-technology (IT) systems.

Maintaining working knowledge of current IT systems may include, but is not limited to,

  • hardware and devices (e.g., peripherals)
  • software and applications
  • cloud-based services
  • file-sharing techniques
  • emerging technologies
  • troubleshooting protocols and techniques.

Process/Skill Questions:

  • What technology systems are common within a given industry?
  • How does one keep current with information technology?
  • What steps should be taken if there is a problem with technology in the workplace?

Teacher Resources: