Apply problem-solving processes to individual and family case studies.

Application of problem-solving processes should include REASON model:

  1. Identify the problem or decision.
  2. List options.
  3. Examine alternatives.
  4. Select the best option.
  5. Take action.
  6. Evaluate results.

Application should also include

  • clarifying individual and family issues
  • identifying adequate, reliable information and resources for individual and family problem solving
  • identifying steps of the problem-solving process
  • creating alternative choices for solving problems
  • evaluating the potential consequences of alternative choices
  • using standards to make decisions
  • implementing decisions
  • revising the solution if necessary.

Process/Skill Questions:

Thinking

  • What factors influence attitudes toward problem solving?
  • What are the benefits of considering many solutions to a problem?
  • How can skipping a step in the problem-solving process affect the situation?
  • How does context influence problem solving?

Communication

  • How can technology assist us in solving problems?
  • What communication skills are helpful in solving problems?

Leadership

  • How can leaders ensure that the problem has been accurately put into context?
  • What leadership techniques can be used to set a goal for solving the problem?
  • How can leaders motivate others to problem solve?

Management

  • What management techniques are helpful in selecting criteria to evaluate choices for problem solving?
  • How might taking time to reflect on the outcome help when facing future problems?