Identification should include

describing the characteristics of effective and ineffective communication
identifying appropriate times, settings, and circumstances to communicate with family members
determining personal communication style
determining communication skills that encourage constructive family interactions
identifying strategies to improve speaking and listening skills
identifying strategies to help the family move to a deeper level of communication.

Process/Skill Questions:

Thinking

How often are you misunderstood at school? Among friends? By the family? At work? Why do these misunderstandings occur?
Why do some families communicate better than others?
How can a family strengthen their communication skills?
What communication resources are available to a family?
How can technology encourage or inhibit communication?
Why is it important to recognize when communication patterns are escalating toward a negative outcome?
Why is it beneficial to take a time-out when a discussion is escalating toward a negative outcome?

Communication

What can be done to clarify messages?
What factors might cause a family to move to a different level of communication?
Why is it important to think about the ways people communicate?
Why is it important to communicate feelings? How can feelings be effectively communicated?
What are the most appropriate times, settings, and/or circumstances to communicate concerns?

Leadership

Management

How can strategies be developed that encourage a deeper level of communication within the family?
What resources can be used to improve family communication?
What communication skills encourage constructive family interaction?
What attitude and skills are needed to be an effective communicator?