Manage reception area procedures as they relate to Health Insurance Portability and Accountability Act (HIPAA), Occupational Safety and Health Administration (OSHA), and other industry practices.

Management should include

• processing patient registration efficiently and in accordance with HIPAA regulations
• providing writing implements, forms, clipboards, or handheld devices to obtain patient information
• observing OSHA regulations that pertain to a reception area
• keeping the reception area neat and clean
• designing an ergonomically correct reception area
• providing patients with current healing and nontriggering media, information, and educational brochures.