Resolve conflict within a team.

Resolution may include using the following modes of conflict management:

  • Accountability
  • Avoiding
  • Accommodating
  • Competing
  • Compromising
  • Collaborating

If the conflict cannot be resolved, a formal grievance process is typically offered as a final alternative.

Process/Skill Questions:

  • What causes conflict within a team?
  • How can conflict within a team be avoided?
  • How is accountability assigned?
  • To what situation would each conflict-resolution method apply?
  • What is the difference between conflict and disagreement?