Demonstrate end-of-shift communication by giving an end-of-shift report and documenting with 100 percent accuracy on a client’s/resident’s/patient’s activities of daily living (ADL) record.

Demonstration includes a shift report

• being received at beginning of shift from previous shift (given to on-coming shift before CNA leaves unit at the end of the shift)
• including observations of changes in condition or behavior of the client/resident/patient.

Refer to Unit II in Nurse Aide Curriculum Links to an external site., Virginia Board of Nursing, Virginia Department of Health Professions, 2018.

Process/Skill Questions:

• Why is it important to wait to complete a shift report until the end of the shift?
• What ethical considerations should be made when completing a shift report with 100 percent accuracy?
• What items are included in an accurate end-of-shift report? Why is 100 percent accuracy important?
• What is a huddle report?
• Who receives the end-of-shift report?