Demonstrate communication with members of the healthcare team.

Demonstration includes

• being tolerant of coworkers
• being respectful of coworkers
• being quiet when others are speaking
• listening to ideas of coworkers
• approaching new ideas with an open mind
• using an appropriate voice volume
• using appropriate language
• refraining from cursing or using slang
• refraining from talking about a client/resident/patient in a rude or disrespectful manner.

Refer to Unit II in Nurse Aide Curriculum Links to an external site., Virginia Board of Nursing, Virginia Department of Health Professions, 2018.

Process/Skill Questions:

• Why is professional courtesy and communication important?
• What is profanity and why is it never appropriate in a workplace?
• What is an example of slang that should be avoided when communicating in the workplace?