Demonstrate respect for diverse individuals.

Demonstration should include respect for

  • genders
  • races
  • religions
  • ages
  • economic statuses
  • languages
  • stereotype recognition and biases.

Providing culture- and age-sensitive care to patients should include adapting medical interventions and interaction strategies as appropriate. 

Process/Skill Questions: 

  • Why is it necessary for the medical assistant to recognize and respect cultural diversity in the workplace?
  • What age-sensitive situations may arise with patients in a healthcare setting?