Direct patient to the site of any further testing, if indicated by the physician.
Directing the patient should include
- oral directions
- electronic directions
- written instructions
- assessing needs of patients who are/have
- non-English speaking
- vision-impaired
- communication barriers.
Process/Skill Questions:
- What communication skills are necessary for the medical assistant when giving directions to the patient?
- Why is it important to provide both oral and written directions?