Describe the marketing effect of cyberattacks on various organizations.

Description should include the following concepts:

  • Organizational leadership
  • Organizational reputation management strategy
    • damage to reputation
    • loss of goodwill
    • financial effect resulting from loss of goodwill
    • supply chain management
  • Recovery strategies (Continuity of Operations Plan [COOP])
    • public relations campaign
    • responses to cyberattacks
    • crises-response plans
    • communication plans
  • Identification
    • ways to create successful passwords
    • a timetable to follow as a reminder to change passwords. 

Process/Skill Questions: 

  • What is goodwill as it applies to marketing?
  • How would a cyberattack compromise affect marketing plans?
  • How could a cyberattack compromise affect supply chains?
  • How can an organization repair reputational damage from a cyber intrusion?