Describe conflict resolution techniques within a team.
Description may include using modes of conflict management, such as
- accountability
- avoiding
- accommodating
- competing
- compromising
- collaborating.
If the conflict cannot be resolved, typically a formal grievance process is offered as a final alternative.
Process/Skill Questions:
- What causes conflict within a team?
- How can conflict within a team be avoided?
- How does one assign accountability?
- What situations would require each conflict resolution method?