Identify steps in practical problem solving.

Identification should include

  • defining the problem
  • evaluating the information needed to solve the problem
  • analyzing choices and consequences
  • selecting the best option
  • outlining the plan of action
  • implementing the plan
  • evaluating the outcome
  • revising the solution, if needed.

Process/Skill Questions:

Thinking

  • Why is it important to follow the steps in the practical problem-solving model?
  • What are the consequences of failure to deal with problems?
  • What are the benefits of being assertive when problem solving?
  • What are the benefits to creating alternative solutions to a problem?

Communication

  • What are some effective ways of communicating problems?
  • How can you initiate a conversation with someone with whom you are having a conflict?
  • How can attitude affect the problem resolution?
  • How can free writing help you discover new resolutions?
  • How does calling to set your own appointments improve your communication skills?
  • What communication skills help to identify alternative solutions to a problem?

Leadership

  • How can problem-solving steps be used to help a friend or family member solve a problem?
  • Why is it critical to consider the perspectives of others in problem solving?
  • Why should leaders have good problem-solving skills?
  • Why is integrity vital to your leadership ability?
  • What actions can employers take to help employees solve problems on the job?

Management

  • How can problem solving be used to accomplish simple and complex goals?
  • Why is it important to prioritize tasks?
  • How might background knowledge be used to solve problems?
  • Why is it important to maintain a positive attitude?