Outline strategies to manage compromised personal data.

Outline should include actions that individuals must take, such as

• updating passwords
• contacting relevant institutions (e.g., credit reporting agencies, financial institutions)
• contacting law enforcement
• reviewing all online activity to find unauthorized transactions
• reviewing lessons learned from the experience to minimize future data compromises (e.g., evaluating strength of password, scrutinizing reputation of online vendors).

Process/Skill Questions:

Thinking

• How should one respond if one’s personal data is compromised?
• What services are available to provide ongoing monitoring?

Communication

• Who is responsible for communicating an incident of compromised data to a person or organization?
• How important is timely communication when personal data is compromised?

Leadership

• What leadership skills are necessary to deal with a situation where personal data is compromised?
• How might the potential for more data breaches be minimized?

Management

• What management techniques are used to secure online data?
• What can a person learn from experiencing a situation where personal data is compromised?