Identify diverse needs.

Identification should include examples of needs arising from

• socioeconomic diversity
• cultural, racial, ethnic, religious, linguistic, age, and gender diversity
• disabilities
• environmental influencers that create gaps and barriers for individuals and families (e.g., lack of access to technology).

Process/Skill Questions:

Thinking

• What is a disadvantaging condition?

Communication

• How do human services professionals educate the community about available services?

Leadership

• What responsibility does a community have in providing services for those in need?
• Why is it important for human services providers to be culturally sensitive?

Management

• Why is it important for human services personnel to provide multilingual services?