Describe the importance of cultural competency in human services professions.

Description should include

• the importance of recognizing the cultural expectations of a client and family
• examples of culturally appropriate methods of providing services, including the power of the language and vocabulary professionals use
• how culturally appropriate methods promote equity and parity.

Process/Skill Questions: 

Thinking

• How could one gather information about a patient’s culture?
• Why should a professional refrain from applying their own cultural beliefs when dealing with a client from another culture?

Communication

• Why should a professional encourage the client to communicate about their culture?
• What should a professional communicate to the family about a client’s plan of care?

Leadership

• Why is it a responsibility to provide culturally appropriate care?
• Why is it helpful to learn about a client’s culture?

Management

• What are examples of culturally sensitive language?
• How could a manager train workers on culturally appropriate methods of providing services?