Consultation should include

determining the specific purpose of visit
discovering specific service(s) requested by the client
discussing alternative treatments, if applicable
gathering the client’s personal information (e.g., name; address; telephone numbers; type of work; birth date; medical history; preference in nail length, color, artificial/natural)
identifying whether treatment is temporary or longer-term
completing the client’s record.

Process/Skill Questions:

What is a contraindication?
What contraindications might be identified when gathering medical history?
How can the consultation help improve service for a client?
Why is it important to ask about the purpose of visit and the client's type of work and medical history?
Under what circumstances might the nail technician suggest alternative treatments?