Describe the scope of the food service industry within the hospitality industry.

Description should include the two-fold purpose of the hospitality industry:

• To satisfy the physical and psychological expectations of guests by providing a good product (e.g., meal, hotel room) and a good service (e.g., appropriate delivery of the meal or hotel room) at an appropriate price
• To make provision of good service both the mission and the product of the hospitality industry

Process/Skill Questions:

Thinking

• How is the food service industry affected by geography, culture, economics, and logistics?
• How has the food service and hospitality industry grown throughout U.S. history?

Communication

• What are the philosophies that guide the hospitality industry in general, and the food service industry in particular?
• What types of communication are needed in the food service and hospitality industry?

Leadership

• What training is needed to work in the food service industry?
• What are the career path options in the food service industry?

Management

• Where can hospitality services be accessed?
• How does the hospitality industry relate to the larger travel and tourism industry?