Compare types of dining establishments
Comparison should include
- full service
- quick service
- quick casual
- family
- themed
- cafeteria
- catering
- snack bar.
Process/Skill Questions:
Thinking
- What factors affect management’s decision about the kinds of service an establishment should use?
- How does the menu influence the style of service?
Communication
- What factors influence customers’ decisions regarding selection of dining establishments?
Leadership
- How does the decor of the establishment influence the style(s) of service use?
Management
- How can style of service influence customers’ expectations and behavior?