Demonstrate beverage service.

Demonstration should include preparing and serving coffee, tea, iced tea, and other beverages.

Process/Skill Questions:

Thinking

• What safety concerns are involved in beverage service (e.g., high heat, broken glass)?
• What are the various ways that coffee may be prepared?

Communication

• What is the proper method of dispensing ice?
• Why is the server generally the worker who is responsible for preparation of beverages?

Leadership

• Why is temperature important in the production of coffee and tea?
• What sanitation practices should be observed when handling and storing beverage serving pieces?

Management

• What safety precautions should be taken when serving hot beverages to customers?