Prepare a handwritten guest check.
Processing should include
- filling out the check
- pricing the check, including tax and gratuity
- verifying the accuracy of the check
- collecting the money and making change
- exploring point-of-sale (POS) platforms.
Process/Skill Questions:
Thinking
- What are the basic parts of a guest check?
- What is the effect of the human factor in verifying the accuracy of the guest check?
- When are handwritten guest checks needed?
Communication
- Why is it important for handwritten guest checks to be written in a neat, legible, and organized manner?
Leadership
- How can the check be computed in an efficient manner?
- What is the most efficient way to make change?
Management
- How can management ensure that all waitstaff prepare and process guest checks accurately?