(Optional) Identify quality-control procedures.

Identification should include a description of

  • the inspection, testing, and assurance functions to be implemented
  • the standard of performance to which employees will be held accountable.

Process/Skill Questions:

  • What is the purpose of quality control?
  • Why should a business evaluate the quality of its product or service?
  • How does the business owner communicate quality control goals?
  • What factors affect quality control?
  • What government guidelines, rules, and regulations affect quality control?
  • How are products that are rejected in the quality control process recycled and reused?
  • How can test runs and/or mock assembly ensure quality during actual production?