Research the leaders and innovators who shaped the modern hospitality, tourism, and recreation industries.
Research could include how individuals influenced
- advancement in technology
- social, environmental, and political situations and conditions
- customer service standards/expectations.
Process/Skill Questions:
Thinking
- How is an aging U.S. population affecting the hospitality industry?
- How might hospitality industries be affected by hospitality, tourism, and recreation over the next 20 years?
Communication
- How has the emergence of the Internet and Internet technologies affected the hospitality industry?
- How did limited-service hotels evolve?
Leadership
- What are factors that affect the hospitality industry that management cannot control?
- What were periods of rapid expansion in the hospitality industry? Why did it expand?
Management
- How does hospitality management use trends when planning new restaurants and hotels?
- How did hotels react to Jim Crow laws? How did they react during the civil rights movement?
- What are innovations or practices of the past that have become obsolete in today’s industry?