Identify safety, security, and environmental awareness issues.

Identification should include

• disaster planning and emergency preparedness (e.g., hurricanes, acts of terrorism)
• facility sanitation standards
• food safety, handling, and storage
• green technology (e.g., car charging stations, digital tickets, cashless transactions), policies, cleaning agents, and recycling 
• guest, worker, and facility security
• safety concerns when traveling to foreign countries.

Process/Skill Questions:

Thinking

• Why is being aware of safety, security, and environmental issues important in today's hospitality industry?
• What are possible consequences of improper food handling, storage, and sanitation practices?
• Why is it important to have disaster/emergency plans in place?
• How can hospitality businesses have a negative impact on the environment?

Communication

• How can employees and guests be made aware of emergency evacuation plans?
• What steps should employees take in the event of an emergency?

Leadership

• How can leaders encourage employees to follow the safety, security, and environmental policies of the company?
• What resources are available for leaders when developing company policies on safety, security, and environmental issues?

Management

• Who is responsible for guests, employees, and facility safety and security?
• Which agencies are responsible for on-site inspections in relation to environmental issues?