Identify the importance of professionalism, professional appearance, and hygiene practices in the industry.

Identification should include

• dress code
• polices on body art and piercings
• personal hygiene and grooming
• on-the-job hygiene (e.g., hand washing, illness prevention)
• cultural diversity
• legal restrictions and policies
• etiquette.

Process/Skill Questions:

Thinking

• Why is professionalism tied to success in the hospitality, tourism, and recreation industries?
• What effect can poor professional appearance and hygiene have on one's career?
• What is etiquette?

Communication

• How can appearance and hygiene issues be communicated to employees?

Leadership

• How can leaders effectively express concerns in the workplace?
• What are examples of improper etiquette displayed by those in leadership positions?

Management

• What management skills are important in establishing positive employee-employer relations?