Outline should include

providing linens, towels, and toilet items
using wheeled carts for cleaning supplies
maintaining hallways
disposing of waste and trash
replenishing customer supplies (e.g., drinking glasses, writing supplies, hygiene items)
keeping storage areas and carts well-stocked, clean, and tidy
checking lights and appliances to ensure that they are working
stocking in-room bars and refrigerators, as necessary
cleaning (removing visible soil) and disinfecting (killing viruses and bacteria) surfaces
adhering to employee safety procedures.

Process/Skill Questions:

Thinking

Communication

What communication methods must room attendants use to ensure the needs of guests are met?
How can the housekeeping staff communicate willingness to meet the needs of the guests?

Leadership

Management