Demonstrate effective communication with patients, staff, and non-facility personnel.
Demonstration should include
- using various types of communication
- written
- verbal
- nonverbal
- electronic
- social media
- overcoming barriers to effective communication
- role expectations
- language access.
Process/Skill Questions:
- How do touch practices vary among cultural groups?
- Why can touch be important to communication in a healthcare setting?
- How can the MHT overcome barriers to communication?
- How can the MHT serve patients with limited English proficiency?