Create a written estimate of repairs.

Creation should include

• using an estimating software tool
• mapping out the repair plan
• calculating price based on repairs, parts, materials
• completing all data in a logical sequence
• writing legibly or recording digitally
• communicating information to the customer.

Process/Skill Questions:

• What is the purpose of providing a written estimate?
• What constitutes a total-loss vehicle?
• What is the difference between OE and aftermarket manufacturing processes and quality?