Obtaining should include gathering information regarding

the language preference of the patient
communication barriers
the diagnosis or desired therapeutic outcome
medication use (e.g., aspirin, vitamins, acetaminophen, cough syrups)
allergies (e.g., sulfur, penicillin)
adverse reactions
the medical history and relevant patient information
physical disability
the full name of the patient (for male patients, verify suffix [e.g., Jr., Sr., II])
date of birth, address, and phone number
the insurance type, including identification numbers and group numbers
prescription completeness
product inventory.

Process/Skill Questions:

What are situations in which the patient requires the attention of a pharmacist?
Why is confidentiality important when obtaining patient information?
What are techniques for detecting prescription errors?
Why is it important to know if patients are taking over-the-counter (OTC) and/or herbal medications?
Why are dispense-as-written (DAW) codes important?
What information should be given to a patient on the first visit to a pharmacy?
Who determines when to use a safety top or easy-open top?