Manage personal information about a patient.

Management should include gathering and recording personal information such as the following:

• Name
• Address
• Phone number
• Date of birth
• Insurance provider information
• Employment
• Party responsible for payment

Process/Skill Questions

• How can one differentiate between two patients with the same name?
• What kind of information is recorded on the front of the chart?
• What kind of questions would one ask the provider of a new insurance-coverage policy?