Apply problem-solving processes.

Application includes processes such as

  • defining the problem
  • identifying the causes of the problem
  • generating possible solutions
  • evaluating the solutions
  • selecting an option or options
  • planning a course of action
  • implementing the plan
  • following up, evaluating, and monitoring the process.

Application may include a case study, scenario, or a real-world situation.

Process/Skill Questions:

  • How can defining a problem help with solving it?
  • How would analyzing possible solutions be beneficial?
  • What steps could be used by a group to solve a problem?
  • What is the importance of problem-solving skills to leaders?
  • How does the choice of a particular problem-solving approach depend on the problem to be solved?