Demonstrate the use of administrative dental office technologies.

Demonstration should include

  • the basic operation of specific dental-office software, including user entry and editing systems
  • appointment scheduling
  • payment entries
  • transferring patient records
  • charting
  • translation phones
  • copy machines
  • scanner
  • adding machine
  • FAX machine
  • teledentistry.

Process/Skill Questions:

  • How is an appointment scheduled for a specific operator?
  • How is information for the day backed up?
  • How is a schedule printed out?
  • Why is it important to use user identification systems?