Identification should include

adhering to privacy standards as required by HIPAA
entering data continuously as patients receive diagnostic tests and treatments
submitting claims to insurance companies and other third-party payers
processing payments from patient accounts and insurance companies
posting transactions and reconciling payments to patient ledgers
identifying past-due bills and recommending collection actions
ensuring that a healthcare provider is reimbursed for all services provided
resolving conflicts regarding payments and reimbursements
writing reports and providing information to government agencies
responding, in writing and by telephone, to patients’ questions about billing
providing information and preparing documents for legal inquiries and litigation.

Process/Skill Questions: