Develop communication skills.

Development should include

• defining key terms
  • barrier
  • channel
  • feedback
  • hearing
  • listening
  • mixed messages
  • noise
  • nonverbal
  • receiver
  • verbal
• comparing verbal and nonverbal means of communication
• identifying the steps of effective communication
• relating how the process of listening is essential to good communication
• distinguishing among the types of listening
• identifying barriers that prevent effective listening
• explaining the types of roles individuals play in a group
• identifying how roles in a group affect communication.

Process/Skill Questions:

• Why is effective communication necessary in all areas of life?
• Why is listening so important to learning?
• What are two ways to ensure the receiver is hearing and understanding your message?