Identification should include techniques, skills, and strategies needed for verbal and nonverbal communication with people of different ages, abilities, genders, and cultures.

Process/Skill Questions

Thinking

How might personal characteristics and needs affect relationships with people of different ages, abilities, genders, and cultures?
What factors may enhance or limit a person's ability to relate to people of different ages, abilities, genders, and needs?

Communication

What are some of the consequences when assumptions are made about people based on their age, appearance, gender, or ethnic/cultural background?
How would you feel if someone made assumptions about you based on your age, appearance, gender, or ethnic/cultural background?
How can communication help people avoid making such assumptions?

Leadership

What personal skills are needed to develop positive relationships with people of different ages, abilities, genders, and cultures?
How might cultural traditions influence relationships?

Management

What steps can be taken to create caring, respectful, and healthy relationships with people of different ages, abilities, genders, and cultures?
What ethical standards guide relationships with people of different ages, abilities, genders, and cultures?
What can people learn about themselves by examining their relationships with people of different ages, abilities, genders, and cultures?