Compose an email message.

Composition should include the use of professional email etiquette and the following elements:

  • Email address
  • Subject that identifies message content
  • Brief, precisely worded, carefully proofread message
  • Copies, as appropriate
  • Attachment of files, as appropriate
  • Reference to attached files, as appropriate
  • Signature (your name, company, address, phone number, fax number, website, social media identifiers) 

Process/Skill Questions:

  • What might be the effects on a business if an employee sends a poorly written email?
  • Why is referring to or explaining attachments important?
  • What information should be in your signature block?
  • How is an email different from a text?
  • What is the proper use of cc and bcc?